The Story Hook
What's happening at Cadence Analytics?
Mid-Market 2025 Q4 cohort runs NRR ~88% against a book average north of 92%. The concentration is the Data Cloud attach — customers over-bought last November and are contracting or churning on that specific SKU.
The People
Three protagonists.
Hero Persona
Priyanka Chattopadhyay
Chief Customer Officer
"One pod. One product. One number I can defend. That's what I need for Wednesday."
Protagonist
Naledi Waikwa-Perlman
Mid-Market CSM Pod Lead
"Give me the save plan before the pod walks in with theirs."
Analyst
Cormac Ehrensperger-Kaur
RevOps Analyst, CS Org
""
Pick this one
Ready to build?
In Beat 2 of the workshop, you'll pick Cadence Analytics as your storyline. Claude Code has already read the semantic model, knows the personas, and understands the signal in the data. You describe the dashboard you want in plain English. It builds.