The Story Hook
What's happening at Cedarhill Regional Health?
BCBS-IL Commercial PPO — the largest commercial contract by volume — is running denial rate at ~22% against a book mean of ~13.8%, concentrated on Cardiology encounters with Prior Auth and Medical Necessity reasons.
The People
Three protagonists.
Hero Persona
Rashida Okonkwo
CFO
"Not system-wide. One contract. That is the number I walk in with."
Protagonist
Elena Toribio
Denials Manager
"Give me the DRG-level story on Cardiology and I can hold the room."
Analyst
Devin Rasmussen-Halpert
Revenue-Integrity Analyst
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Pick this one
Ready to build?
In Beat 2 of the workshop, you'll pick Cedarhill Regional Health as your storyline. Claude Code has already read the semantic model, knows the personas, and understands the signal in the data. You describe the dashboard you want in plain English. It builds.