Restaurant · Multi-unit

Palmerson & Reed

"Fast-casual, from the pass to the P&L."

Denver, CO ·612 restaurants across 34 states, 41,000 employees, fast-casual salad + bowl concept

The Story Hook

What's happening at Palmerson & Reed?

Midtown Chicago #4471 runs contribution health materially below the network mean (-3.08σ), with labor % of sales dramatically above the mean and check size + guest sentiment both below. The rest of the chain is holding.

The People

Three protagonists.

Hero Persona

Rowena Adegbite-Piotrowski

VP Operations

"One store. Two dayparts. That's the walk I take to the committee."

Protagonist

Solveig Nakamura-Weatherford

GM, Midtown Chicago #4471

"Give me the labor-schedule and menu-mix plan."

Analyst

Caspian Chittaranjan-Volokhonsky

Ops Analytics Analyst

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Pick this one

Ready to build?

In Beat 2 of the workshop, you'll pick Palmerson & Reed as your storyline. Claude Code has already read the semantic model, knows the personas, and understands the signal in the data. You describe the dashboard you want in plain English. It builds.

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