The Story Hook
What's happening at Blackthorn Specialty Group?
Commercial Auto Southeast book runs loss ratio at ~3.10 against a mean of ~0.77 (+3.58σ), driven by both a claim-frequency spike and severity inflation on liability perils. The rest of the book is in appetite.
The People
Three protagonists.
Hero Persona
Reagan Ostrovskaya
CFO
"One book. Southeast. Commercial Auto. That is the walk. Not a shrug at the aggregate."
Protagonist
Zainab Owusu-Frishberg
Underwriting Manager, Commercial Auto
"Give me the re-underwriting plan I can present."
Analyst
Amir Nakkash-Tetteh
Actuarial Analyst
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Pick this one
Ready to build?
In Beat 2 of the workshop, you'll pick Blackthorn Specialty Group as your storyline. Claude Code has already read the semantic model, knows the personas, and understands the signal in the data. You describe the dashboard you want in plain English. It builds.